CUASA NEWSLETTER
January/February, 2003
Savings from international calls gobbled by cellular
 

Additional resources
CUASA's .xls pricing schedule - includes increase comparisons
Link to Telkom
's Online Price List

Agree with this statement? A three minute call from a landline to an international destination will cost more than the same landline call to a cellular phone.

The answer, of course, is that it depends on the international destination. It's simply cheaper to phone most Southern African countries and others such as Liechtenstein and Luxembourg from a landline than it is to phone your secretary's cell phone while she is doing the banking 3km away.

Most employees will not think twice about phoning a cellular number and chatting for several minutes - even for personal reasons. Conversely, a call to an international destination is likely to be perceived as expensive. However, according to the Communication Users Association of South Africa's Ray Webber, the cost of making an international call is reducing annually when compared with other telephonic communication, particularly cellular phones.

"The cost of telephoning cellular phones from a Telkom line have escalated by 5.6% in the company's new rate structure. In comparison, increases to international destinations are generally much lower than this rate," says Webber. "This trend is widely known as the 'Death of distance' and has been fuelled internationally by widespread competition," he says.

Telkom announced late last year that the monopoly would be reducing the cost of calls to a number of popular international fixed line destinations in 2003. Calls to fixed lines in Australia, France, Italy and Switzerland have been reduced to R3-22 per minute in international peak time and to R2-90 per minute in off-peak periods. "In these cases, the actual cost of a call to an international destination has been reduced in real terms. This provides additional evidence for the concept of the death of distance," says Webber. "Interestingly, the cost of calling these countries from a landline is often cheaper than the cost of calls from pre-paid cellular phone to other cellphones and landlines (local and long-distance)."

Webber says that for the average business, over 50% of their monthly telephone costs can be attributed to calls made to cellular phones. "That is not to say that most calls are made to cellular phones - they are just significantly more expensive than calls to a local landline," he says.

Interestingly, a 1997 N Vittal Column, [www.rediff.com/computer/jun/30vittal.htm] entitled The death of distance comments that the growth of telecommunication in any country depends on four engines. These are technology, political will, regulation in judicial activism and market dynamism.

At that time, the column read: "In India, the telecommunications sector of the economy is coming alive after a government monopoly of over a century, thanks to a 1991 turnaround in economic policy. Later, the 1994 telecom policy articulated the political will of the government. With the setting up of the Telecom Regulatory Authority of India we will hopefully see greater play of regulatory forces and judicial activism. These will create the requisite environment for market dynamism which will ultimately benefit the consumer on the one hand and on the other the Indian industry to compete effectively in the domestic and global markets."

"It's important to note that India moved quickly to open their telecommunications industry resulting in a host of call-centre and technology-based operations. South Africa could also benefit from the 'Death of distance' and competition is key to reducing the cost of both international and local calls - regardless of whether the user makes use of fixed or wireless lines," says Webber.


 
No LCR for DOC if Telkom wins legal battle
The Department of Communications (DOC) will not be able to implement its reported plans to install least-cost routing equipment if Telkom wins its legal action aimed at destroying the LCR industry.
More . . .

Monopoly rates hurt business, consumer (again)
While the Independent Communications Authority (ICASA) approved, apparently reluctantly, Telkom's new tariff structure late last year, Communications Users Association of South Africa's Ray Webber says the latest rates provide possible evidence of the inflationary dirty tricks available to monopolies.
More . . .

Update your management systems
With Telkom's new rates in effect this month, CUASA wishes to remind all its members to update their telephone management systems.

"Regardless of what a telephone management system is being used for, failing to update the system with the latest rates will obviously hinder the system's effectiveness and is likely to lead to accounting and billing discrepancies," says CUASA's Ray Webber.


New findings, judgements and announcements
New proceedings
Pending proceedings - comments due
Pending Proceedings - outcome awaited
 
Disclaimer and copyright notice
Although every attempt is made to ensure that the information contained in newsletter is accurate, CUASA disclaims all liability for the accuracy and comprehensiveness of the information provided. It accepts no responsibility for any loss occasioned as a direct or indirect result of the use of or reliance on the information contained herein, which information in no way constitutes legal advice.

Some of the information provided in this newsletter is provided courtesy of Lisa Thornton Inc. The content of this newsletter is subject to copyright protection. Reproduction or distribution of the content, or any part of it, other than for educational purposes or personal use, is prohibited without prior written consent from CUASA and/or Lisa Thornton Inc.

Copyright © CUASA 2003. All rights reserved.



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